A Virtual Assistant does many different things. The area of expertise for a VA is going to depend on each individual. Most virtual assistants provide services to business owners that they do not have the time to do 

themselves such as checking and replying to emails, article submissions, website updating, forum moderation, transcribing audio, sending newsletters, and many more.

What skills are helpful?

To be a VA or to become one it is helpful to have some skills such as basic computer knowledge, time management, organizational skills, and self discipline. Self discipline is important because you need to be able to make yourself sit down and work even if you don’t feel like it; working from home there will always be ‘life’ to get in the way but with a little self discipline you can make it work.

Time management is another important area that you should have some area of skill in. You need to be able to manage your time well so that you can complete projects in a timely fashion; you want to have a pretty quick turn around time on projects if possible. Last but certainly not least is organizational skills. You have to keep your clients information organized so that you can easily access things such as instructions for ongoing projects, etc.

What tools are needed?

You want to have a phone line, computer, printer and high speed internet connection. A fax line is another option that you might want to consider. Depending on the services you will be offering you might also need Microsoft Front Page, Word, Excel, etc. The basic tools needed are the first few that were mentioned – phone line, computer, printer and high speed internet – but depending on the areas of expertise that you will be offering will help you decide on any additional tools that you might need.

How do you get started?

To get started as a virtual assistant you need to purchase a domain name and create a website (or have one built for you) explaining your services and what you offer. Get involved in some online networking groups so that you can get the word out about your business and so that you can build relationships with possible clients.

Finding that first client will be the hardest and probably most challenging aspect of creating your VA business but once you have picked up that client and done some great work for them keep in mind that word of mouth goes a long way! Happy clients will refer other people to you for your services!

Keep in mind that beginning a VA business, along with any other business is a process that will take time, dedication, discipline and the motivation to keep going. Many people expect to start a home based business and make money overnight but the reality is that it takes time to build up a business. Get involved in some online networking groups/forums where you can ask questions, receive feedback and encouragement and build some friendships. Find a mentor or someone that will help you through the process. Remember the saying – where there is a will there is a way!

 A Virtual Assistant is an administrative professional who works from a remote location, usually without ever stepping foot into the client’s office.

Virtual assistants, or VA’s as they are called for short, perform a variety of duties ranging from answering phone calls to updating websites. Some read and respond to emails, type up transcripts, write articles and do light bookkeeping. The services provided are determined based on the client’s needs and the virtual assistant’s expertise.

Virtual Assistants are sought after by numerous small business owners, particularly those with online businesses. Many clients are looking to free up their workload so they can concentrate on the money-making activities of their business rather than on administrative tasks.

Virtual assistants are also a popular option over hiring a regular employee because they’re considered Independent Contractors who have their own office equipment and pay their own taxes, therefore saving potential clients a lot of money in overhead costs.

What skills and tools are needed to become a VA?

Basic office skills and organizational skills are a must. You will be keeping track of several clients at one time. The basic tools you will need are: a computer with high speed internet access, email programs, office programs software, phone, printer, scanner or fax machine and a website to promote your services. Other things to consider are: a desk, comfortable chair and a quiet space to work in.

If you’ve done administrative work in previous jobs, starting a VA business could be right up your alley. Once you have a home office set up, start marketing your website to obtain clients to work for.  It’s a great idea to offer special grand opening rates to attract first time clients. Never hesitate to ask for client referrals as well – there always seems to be someone looking for a reliable VA.

There are many valuable resources available online for those who are just getting started in this business. Look for tutorials and newsletters that are being published by more experienced virtual assistants and you’ll learn a great deal from their example. You may even want to hire a coach to give you personalized feedback.

 
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